For Trainers

Please note changes to regulations issued under the Gambling Act 2003 impact some of the resources and information on this website. Most of these changes take effect from 1 December 2023, except for those that relate to the training of staff supervising gambling which have been in force since 1 September 2023.

The Health Promotion Directorate are coordinating with the Department of Internal Affairs to update the resources and information on this page. In the meantime please note that some of this information will be out of date.

Please see the DIA website for more on these changes here.

Are you delivering gambling host responsibility training to staff working in class 4 (pokies) venues or clubs? You’ve come to the right place.

Motivating venue staff to develop and maintain best practice host responsibility skills is essential.

This training package covers all key components required for training, as set out in the Gambling (Harm Prevention and Minimisation) Regulations 2004.

This material was created by the Health Promotion directorate within Te Whatu Ora, the Ministry of Health and the Department of Internal Affairs. The content has been consulted with pubs, clubs, and societies, as well as gambling patrons, and gambling harm services.

View/download all of the training materials below or order a full training pack or individual items.

Gambling Host Responsibility Training Videos

There are 11 videos embedded in the Powerpoint presentation. If you need them as separate files you can download them here. These include “a gamblers story”, “role of staff”, “CCTV footage”, “scenarios”, and more.

Training Videos (zip, 147.29 MB)

Training Certificate of Completion

These certificates are for Societies or Management Companies to provide to staff that complete the Gamble Host Training.

Training Certificate of Completion (png, 62.83 KB)

Training Certificate of Completion (pdf, 293.22 KB)